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Answers to Popular Questions

What's My Order Status? Where Can I Track My Order?

When your order ships, you will receive an email with your order tracking number (this number can also be found on your Account Page).

Status = Processing? If your order shows as ‘processing’ that means it’s getting ready to ship! Once it ships you will be sent an email – and text message if applicable – with your order tracking number!

What If I didn’t make an account at checkout? If you didn’t make an account, you won’t be able to login to see your order status (e.g. processing) but you will still receive all order update emails, such as when it ships & tracking info!

*During March, April, May, & June processing times may be extended due to high order volume.*

Can I Connect The Garden Grid to ...XYZ?

You can feed water to the Garden Grid™ from nearly any water source that has 10+ PSI. The most common of course is a garden hose from your hose spigot.

If you want to feed water to your Garden Grid™ from your sprinkler system or existing irrigation you can too. You will just need to ensure your system has a garden hose threaded adaptor. These are common items at most hardware stores, made to fit your specific system. From this adaptor you can simply run a garden hose to your Garden Grid™, or connect your Garden Grid to it directly.

If you need a short garden hose to make the connection, we make them to any length you need! From 1ft+ you can find them here.

Will The Garden Grid™ Fit In My Garden Bed? It Measures...

We size Garden Grids™ to fit the interior dimensions of most gardens, accounting for garden bed material thickness. 

To know which Garden Grid™ will fit your garden bed, reference the overall size of a Garden Grid™ in our product details and in the produce title. E.G. A 4×4 Garden Grid™ measures ~44″x~44″. 

If your garden bed is larger than any single Garden Grid™ size, you can connect multiple Garden Grids™ together with our multi-Garden Grid™ connection manifold!

Important Tip: To ensure the best fit of a Garden Grid™ always fill your garden bed to the very top with soil. 

Can I Connect Just One Garden Grid™ To A Manifold?

Yes! Each connection side of the manifold (the green parts on the top) has water control valves. These valves let you turn water on/off and all points between, for either connection side of the manifold. So if you want, you can have one Garden Grid™ connected to one side of the manifold and the other green connection point unused.

This comes in handy if you have multiple garden beds that only need one Garden Grid™, but the beds are spaced apart.

How Do I Interconnect Garden Grids™ That Are Spaced Apart, Using The Manifold?

The bottom of each manifold has an inlet and outlet for garden hoses. Connect a garden hose to the outlet side (capped side) and feed it to your other garden. Connect to another multi-Garden Grid™ connection manifold, or directly to a Garden Grid™.

Here’s a video showing how it works!

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Have a question before ordering? Or compliments you just can’t hold back? Send them here!

Garden In Minutes®

Ft. White, Florida


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